Friday, November 20, 2009
S1 Timeless Principles for Today’s Success: DuPont To The Rescue
8:30 AM – 5:00 PM Dentist Fee: $145.00
CE HRS: 7.0 All Others Fee: $75.00
AGD CODE: 610 Intended Audience: D For over 50 years Dr. Peter Dawson practiced and taught timeless principles that when practiced, lead to unrivaled success. These tested principles continue to serve as the foundation for a successful, happy practice. With today’s patient population desiring esthetic options more that ever before, a thorough understanding of occlusion, complex treatment planning, sound aesthetically driven restorative procedures, the latest materials and rock solid management systems are a must if your practice is to thrive. Learning Objectives: · To understand what is happening in today’s marketplace, and how to position your practice for success. · To recognize the flaw in any smile, and how to recognize the patients who want to make a change. · How to create a stable, minimal stress occlusion. · How to know when to change a patient’s occlusion, and when to leave it alone. · How to choose the proper restorative material for every anterior restorative situation. · How to choose the proper restorative material for every posterior restorative situation. · How to communicate with your orthodontist, periodontist and maxillofacial surgeon during complex interdisciplinary case planning. · The key management systems to build and monitor your practice. · Great marketing techniques to attract patients who want the best. BIOGRAPHICAL INFORMATION – Glenn E. DuPont, DDS
¨ DDS – Emory University School of Dentistry ¨ Joined Practice of Dr. Peter Dawson and Pete Roach in 1979 ¨ Founder and President – Prosthodontic Study Group of Florida ¨ Florida Academy of Dental Practice Administrators – Past President ¨ American Academy of Restorative Dentistry (Member) ¨ American Equilibration Society (Member) ¨ Dawson Center for Advanced Dental Study (Founding Member) ¨ National and International Clinician ¨ Associate Faculty – L.D. Pankey Institute 1985-1995 ¨ Affiliated Clinical Associate Professor University of Florida ¨ Faculty: The Dawson Academy ¨ Private Practice: International Center for Complete Dentistry
S2 The VALUE ADDED Team
Kimberly D. Daxon, DDS and Joan S. Forrest, BA, MS
8:30 AM – 4:30 PM Dentist Fee: $125.00
CE Hrs. 6.5 All Others Fee: $75.00
AGD CODE: 550 Intended Audience: All Team A highly effective team is an essential ingredient in delivering complete care. To truly differentiate a practice today, all team members must have both the clinical and behavorial skills necessary to support the doctor in delivering complete care. Each team member will gain new understandings about his/her role in creating a happy, successful, profitable practice.
Attendees will learn: · Each team member’s role in implementing key management systems. · The secret to providing extraordinary customer service. · How the components of the masticatory system interact to create optimum health. · Why a stable occlusion is critical to successful patient outcomes. · How to answer patient’s questions about occlusion and optimal health. · How to handle the new patient phone call – especially for patients who say, “I only want my teeth cleaned”. · The skills for attracting the right patient – everyone has a role in internal marketing. · The importance of a great team in patient satisfaction – and how to become a highly effective team. BIOGRAPHICAL INFORMATION – Kimberly D. Daxon, DDS
¨ BS – Stetson University ¨ DDS – UNC School of Dentistry ¨ General Practice Residency – Brigham Women’s Hospital (Boston) ¨ Prosthodontic Residency – Harvard School of Dental Medicine (Boston) ¨ Member: ADA, Florida Dental Association, American College of Prosthodontics, Florida Prosthodontic Association, AGD ¨ Fellowship International College of Dentists; Academy of Oral Medicine ¨ Private Practice: International Center for Complete Dentistry 11 years ¨ Faculty Member Dawson Academy
BIOGRAPHICAL INFORMATION – Joan S. Forrest, BA, MS
¨ BA – University of Florida in Interdisciplinary Studies ¨ MS – Nova Southeastern University in Counseling Psychology ¨ Awards: Outstanding Leadership Award – University of Florida; Hall of Fame – University of Florida ¨ Founder of Prime Performance: A Firm Specializing in Developing Self Directed Work Teams and Facilitative Leadership ¨ Previous Management Positions with AT&T and United Technologies ¨ President and CEO – The Dawson Academy
S3 The “New” Periodontal Disease: Inflammatory & Risky
Samuel B. Low, DDS, MS, M.Ed.
8:00 AM – 11:30 AM Dentist Fee: $65.00
CE Hrs. 3.5 All Others Fee: $45.00
AGD CODE: 490 Intended Audience: D, H Periodontitis has entered into a new frontier as a major chronic infection and a disease of inflammation. Determining who is at risk and the corresponding therapy is a significant component of effective treatment. Studies demonstrate the ‘perio-systemic link” and patients are asking about the relationship! Move to a new level of understanding of chronic inflammation and develop successful outcomes by: · Utilizing risk assessment to determine susceptibility · Incorporating the paradigm: periodontal medicine into the practice · Considering genetics, diet, and stress as variables in controlling disease
· Treating periodontits as a major chronic inflammatory systemic disease
BIOGRAPHICAL INFORMATION
¨ BS - Lamar University ¨ DDS – University of Texas ¨ MS – Periodontics – University of Texas ¨ M.Ed. – University of Florida ¨ Associate Dean and Professor, University of Florida College of Dentistry ¨ Associate Faculty Member of the L.D. Pankey Institute ¨ 27 Years Private Practice ¨ Diplomate of the American Board of Periodontology ¨ “Dentist of the Year” by Florida Dental Association & Distinguished Alumnus by the University of Texas Dental School ¨ Past President of the Florida Dental Association ¨ Current Member of the ADA House of Delegates, ADA, FDA, American Academy of Periodontology, Florida Society of Periodontists ¨ Featured Speaker in the ADA Seminar Series ¨ National Clinician
S4 Incorporating “Quality” Periodontics into Comprehensive Restorative Dentistry
Samuel B. Low, DDS, MS, M.Ed.
1:00 PM – 4:30 PM Dentist Fee: $65.00
CE Hrs. 3.5 All Others Fee: $45.00
AGD CODE: 490 Intended Audience: D, H The dental practitioner is continually challenged in periodontal care with customizing treatment for the restorative patient. Complicating the decision process is the influence of patient esthetic expectations and economic considerations. Unravel the complexities by: · Determining patient resistance/susceptibility patterns for predictable outcomes. · Providing a “systems” approach to assessing prognosis for restorative abutments and when to extract with resulting implant therapy · Enhancing esthetic results by manipulating gingivae. · The role of laser therapy in periodontics including crown lengthening · Creating true success by positive case acceptance and establishing long-term maintenance goals. · Developing quality relationships with periodontists By creating “hands-on” decision-making situations, participants will have the opportunity to engage in actual patient case history in formulating win-win techniques to the periodontal component of their practice. S5 The Role of the Dental Assistant – Techniques and Technologies That Help Deliver “World Class” Dentistry
Robert A. Lowe, DDS and Shannon L. Pace, CDA
8:00 AM – 12:00 Noon Dentist Fee: $65.00
CE Hrs.: 4.0 All Others Fee: $45.00
AGD CODE: 610 Intended Audience: A, D, H
The ideal chairside dental assistant must be current and knowledgeable in materials science and be proficient in the various step-by-step procedures that are now required to deliver state-of –the art dentistry to the patient. Increase your artistic skill and satisfaction by learning about materials and techniques that can help deliver to the patient the best dentistry has to offer! This is one comprehensive course that every dental assistant needs to attend! Come Discover: · A Review of Anterior and Posterior Tooth Morphology
· Exquisite Provisional Restorations
- Learn to carve proper anatomic form for anterior and posterior full and partial coverage provisional restorations (crown and bridge, including implants).
- Techniques to create and place provisional restorations for porcelain veneers
- Customizing prefabricated provisional restorations.
· Perfect Master Impressions
- Soft tissue management and retraction techniques
- Lasers, Electrosurgery and Troughing….when and where?
- Materials and techniques…which ones work the best.
· Cementation Techniques – Which cements for which materials?
- Total etch technique
- Conventional cementation with self etching resin cements (Noah Technique)
· New Technologies In Dentistry That Can Be Utilized By The Dental Team
- Digital Impressions….Do they work?
- Computerized Shade Devices…are they accurate?
- Computerized Bite Analysis….an aid to a dynamic occlusal adjustment
S6 Blood, Spit & Fears: A Painless OSHA Update
Laney Kay, JD
1:30 PM – 5:00 PM Dentist Fee: $55.00
CE HRS: 3.0 All Others Fee: $35.00
AGD CODE: 148 Intended Audience: All Let’s face it….most OSHA training courses are anything but fun. OSHA courses don’t have to be horrible. Join us for a class that will change your mind forever. You’ll satisfy your annual OSHA training requirements with the newest guidelines and disease information. We’ll also review the American with Disabilities Act, HIPPA and other legal and regulatory developments that affect dentistry. It’s fun, it’s fast and it’s informative. THIS COURSE WILL REPEAT ON SATURDAY AFTERNOON AS S12. After Attending This Course, Participants Should Be Able To: · Understand the importance of standard precautions and the use of PPE in the dental office. · Recognize the importance of the CDC’s infection control guidelines and training for the dental health care worker. · Identify strategies that can prevent occupational exposures to blood and body fluids, ALL without being put to sleep! BIOGRAPHICAL INFORMATION – Laney Kay, JD ¨ National Meeting Presenter including: ADA, CMW, Hinman, TBSE, Yankee, Pacific NW ¨ BA Political Science – University of Georgia ¨ JD – University of Georgia School of Law ¨ Expert in Making Boring and Very Complex Topics Both Fun and Informational ¨ Certified Mediator ¨ General Dental Practice Manager - 16 years ¨ Published Author ¨ Trainer and Speaker for M.D.’s and D.D.S. on Risk Management and Governmental Relations – 19 years P1 CPR Renewal for Healthcare Providers
Robert “Critter” Teague, EMT and Deborah J. Baccus, EMT, IC
8:30 AM – 12:00 Noon Dentist Fee: $65.00
CE HRS: 3.5 All Others Fee: $65.00
AGD CODE: 142 Intended Audience: All The course is designed to teach the skills of adult, child and infant CPR and relief of foreign body airway obstruction to participants who provide healthcare in a wide variety of settings. THIS COURSE WILL ALSO BE REPEATED AS P4 ON SATURDAY NOVEMBER 21ST. THIS COURSE INCLUDES: · Ventilation with a bag valve mask and oxygen · Use of an automated external defibrillatory (AED) · Relief of foreign body airway obstruction · One rescuer CPR/AED · Two rescuer CPR/AED · Both a skills test and a written test NOTE: 1) CPR Books are available for an additional $15. Please see registration form to order. It has been noted that those who purchase and study a CPR book prior to the course will finish the course with less stress and time involved! 2) Meets NC CPR requirements, but not NC Clinical CE requirements.
P2 The Art of Exquisite Anterior, Posterior, Single and Multiple Unit Provisionals
Robert A. Lowe, DDS and Shannon L. Pace, CDA
1:30 PM – 5:00 PM Dentist Fee: $125.00
CE Hrs.: 3.5 All Others Fee: $125.00
AGD CODE: 610 Intended Audience: A, D, H The role of dental restorations used for provisional and indirect restorative procedures has changed dramatically in the past several years. These restorations are no longer regarded as temporary restorations but rather as provisional restorations with distinct functions and purposes. Provisional restorations have become a vital diagnostic and assessment tool to evaluate function color, shape, contour, occlusion, periodontal response, implant healing, and overall esthetics. An accurate fit and margination is essential to insure and maintain pulpal health. With increased demands being placed on provisional restorations, new materials and techniques are being developed and some existing protocols are being refined to accomplish desired goals. This hands-on course is designed to report on current materials, techniques, and concepts in fabricating and maintaining long-term esthetic provisionals. Attendees Will Learn: · How to choose the Right Provisional Materials for Shade-Matching · Pre-Op Impression Techniques for easy trimming · Burr selection for fast and accurate trimming and polishing · Carving techniques for realistic anatomy and ideal occlusion · Single Tooth Provisional to Multiple Esthetic Veneers · How to replicate missing dentition and restore to proper contour and shape with provisionals. BIOGRAPHICAL INFORMATION – Robert A. Lowe, DDS
¨ B.S. Biology – University of Illinois ¨ DDS Magna Cum Laude – Loyola University School of Dentistry, Mayward, Ill. ¨ Fellow: AGD, ICD, ADI, ACCD ¨ Hundreds (100’s) of Published Articles ¨ Clinical Materials Evaluator for Many Prominent Dental Manufacturers ¨ Major Meeting Clinician Including: ADA, AGD, AACD, CMW, Hinman, Yankee ¨ International Clinician ¨ Gordon Christensen Outstanding Lecturers Award ¨ Private Practice
BIOGRAPHICAL INFORMATION – Shannon Pace, CDA
¨ DA – Bowman Gray School of Medicine ¨ Member: AACD ¨ AACD Journal: Editorial Board Member ¨ Board of Directors AACD (Member) ¨ Faculty Member: Dawson Center ¨ Consultant to Dental Materials Mfg. ¨ Editor-In-Chief, Inside Dental Assisting ¨ Clinical Co-Director: Cranham Dental Seminars ¨ Internationally recognized lecturer for DA’s ¨ Private Practice Dental Assistant
Saturday, November 21, 2009 S7 Solving Severe Anterior Wear Problems
8:30 AM – 12:00 Noon Dentist Fee: $65.00
CE Hrs.: 3.5 All Others Fee: $35.00
AGD CODE: 610 Intended Audience: D, A, L A beautiful esthetic result will not last long when restoring severe anterior wear problems UNLESS the position of the TMJs, the influence of the muscles, and the envelope of function are clearly understood, evaluated and communicated. Sound esthetic principles must be integrated with tried and true functional principles for results that will make the patient and the dentist smile. Dr. DuPont will share how he has successfully treated anterior wear cases for over 25 years and achieved predictable, stable, beautiful results. A step-by-step approach for success will be presented. Objectives: · Develop a clear understanding of tried and true functional principles. · Develop a clear understanding of sound esthetic principles · Develop confidence to solve difficult anterior wear problems S8 Dentistry 2010: New Vistas
Henry A. Gremillion, DDS
8:00 AM – 11:30 AM Dentist Fee: $65.00
CE Hrs.: 3.5 All Others Fee: $35.00
AGD CODE: 180 Intended Audience: All Dentistry and dental practice are truly in the midst of a Golden Age. Never before has the general population appreciated more that quality oral health is a significant component of quality overall health. Additionally, technological and technique related advances have greatly enhanced diagnostic and treatment outcomes. Based upon recent scientific evidence, today’s dentist must become a physician of the masticatory system and beyond. This presentation will address new vistas for the dental practitioner of 2010. Areas that will be highlighted include: · Nutritional supplementation related to masticatory system health and function · Movement disorders such as oromandibular dystonia · The dentist’s role in sleep disturbances · Pharmacotherapeutic advances in the treatment of orofacial pain. BIOGRAPHICAL INFORMATION – Henry A. Gremillion, DDS
¨ BA – Louisiana State University ¨ DDS - Louisiana State University School of Dentistry ¨ Fellowship Craniofacial Pain – University of Florida College of Dentistry ¨ Director – Parker E. Mahan Facial Pain Center 1992-2008 ¨ Private Practice 1977-1989 ¨ Editorial Board “Journal of Craniomandibular Practice”, “Journal of Prosthetic Dentistry” and “General Dentistry” ¨ American Equilibration Society – Past President ¨ Fellowship International College of Dentists ¨ Theodore Weclew Award (AGD) ¨ Former Full Endowed Professor - University of Florida College of Dentistry ¨ International National Major Meeting Presenter including: ADA, Star of the South, CDA, CMW, Hinman, Yankee, Southwest Dental Conference ¨ Associate Faculty L.D. Pankey Institute ¨ Associate Faculty The Dawson Academy ¨ 2008 Dean, LSU School of Dentistry
S9 The Hygienist’s Role in Supporting Complete Dentistry
Kimberly D. Daxon, DDS and JoAnne E. Schultz, RDH
8:00 AM – 1:00 PM Dentist Fee: $125.00
CE Hrs.: 5.0 All Others Fee: $75.00
AGD CODE: 490 Intended Audience: H, D Hygienists are uniquely positioned to help patients understand their functional problems. By learning to identify and explain the signs of instability and the implications for not treating them, hygienists will develop the confidence to dialogue with patients about their overall oral health. Objectives: · Learn that the key to long-term success of optimum health begins with a thorough understanding of the masticatory system and the use of centric relation. · Learn the complete exam process; identify signs of occlusal instability and how they relate to patients’ symptoms including periodontal disease. · Develop the communication skills necessary to transition patients to a “complete” care dental philosophy. BIOGRAPHICAL INFORMATION – Kimberly D. Daxon, DDS
¨ BS – Stetson University ¨ DDS – UNC School of Dentistry ¨ General Practice Residency – Brigham Women’s Hospital (Boston) ¨ Prosthodontic Residency – Harvard School of Dental Medicine ¨ Member: ADA, AGD, Florida Dental Association, American College of Prosthodontics, Florida Prosthodontic Association ¨ Fellowship International College of Dentists; Academy of Oral Medicine ¨ Private Practice: International Center for Complete Dentistry 11 years ¨ Faculty Member Dawson Academy
BIOGRAPHICAL INFORMATION – JoAnne E. Schultz, RDH
¨ RDH – St. Petersburg College ¨ Pankey Institute: Advanced Perio Training ¨ Sleep Medicine Training ¨ Dental Assistant 1973-1979, (78, 79) in Practice of Drs. Peter Dawson and Pete Roach ¨ Hygienist 29 years: International Center for Complete Dentistry ¨ Faculty Member Dawson Academy
S10 Now What Do I Say? Professional Telephone and Direct Patient Communication skills
8:30 AM – 12:00 Noon Dentist Fee: $55.00
CE Hrs.: 3.5 All Others Fee: $35.00
AGD CODE: 550 Intended Audience: All
Savvy professionals know how to make every conversation count in their favor. They realize objections can be overcome because smart communicators understand that “No” is often really “Yes” in disguise. Learn the skills that lead to more scheduled appointments, fewer last minute appointment changes, and increases patient referrals. Join in to master techniques that will help you uncover what patients really want and need despite what they “say” they need. This session will enable you to: · Deal with emergencies · Minimize last minute cancellations · Converse with the “I only want to get my teeth cleaned” · Create value for the “price shopping” patient · Perfect reminder/confirmation call · Confidently know what to say to the “You don’t take my insurance?” patient. · Recognize and classify the six (6) types of objections · Learn the best time to respond to an objection · Learn five (5) different response types
S11 Time Is Money! Eliminate Those BA’s and CA’s
1:30 PM – 4:30 PM Dentist Fee: $55.00
CE Hrs.: 3.0 All Others Fee: $35.00
AGD CODE: 550 Intended Audience: All Broken appointments (BA’s) and changed appointments (CA’s) are an expensive drain on the practice. Understanding “why” they occur is an essential first step in reducing and possibly, eliminating them. The second step is to learn how to prevent them and the third is to re-educate your existing patients to exhibit greater respect and responsibility toward their reserved time. Finally, to ensure your progress, it is important to track your practice results to see how well your new system is working. Overcoming this practice handicap results in less stress and increased satisfaction for the entire team. BIOGRAPHICAL INFORMATION – Larry M. Guzzardo, BSBA
¨ BS in Business Administration, Wayne State University ¨ 10-year Background as Trainer in Active Listening, Customer Service and Stress Management ¨ Full time Dental Consultant (14 years) focusing on Management, Systems and Leadership Development ¨ Certified Standard Operating Procedures (SOP) Consultant ¨ Academy of Dental Management Consultants (Member) ¨ Speaker Consulting Network (Linda Miles) (Member) ¨ Certified Disc Personality Profile Administrator ¨ Author of two books ¨ National Speaker including ADA, Hinman ¨ Associate Dawson Academy Faculty Member
S12 Potpourri of Orofacial Pain: Case Discussions
Henry Gremillion, DDS
1:00 PM – 4:30 PM Dentist Fee: $65.00
CE Hrs.: 3.5 All Others Fee: $35.00
AGD CODE: 180 Intended Audience: D, H, A Differential diagnosis of orofacial pain is an extremely challenging aspect of dental practice. The complexity of neural networks involving the craniocervical area establishes an environment for much diagnostic confusion. Additionally, a number of conditions exist which share common symptoms or may mimic odontogenic pain. Appropriate treatment and/or referral is dependent upon accurate identification of these diseases, syndromes, or clinical conditions. Discussion will include pain of non-odontogenic origin to include: disorders of salivary glands, neurologic sources of craniofacial pain, various headache subgroups, and craniofacial pain of musculoskeletal origin. Key management consideration will be discussed. Additionally, key dental considerations in sleep-related breathing disorders will be presented.
S13 Blood, Spit & Fears: A Painless OSHA Update
Laney Kay, JD
1:30 PM – 4:30 PM Dentist Fee: $55.00
CE HRS: 3.0 All Others Fee: $35.00
AGD CODE: 148 Intended Audience: All Let’s face it….most OSHA training courses are anything but fun. OSHA courses don’t have to be horrible. Join us for a class that will change your mind forever. You’ll satisfy your annual OSHA training requirements with the newest guidelines and disease information. We’ll also review the American with Disabilities Act, HIPPA and other legal and regulatory developments that affect dentistry. It’s fun, it’s fast and it’s informative. THIS COURSE IS A REPEAT OF S5 ON FRIDAY AFTERNOON. Objectives: · Understand the importance of standard precautions and the use of PPE in the dental office. · Recognize the importance of the CDC’s infection control guidelines and training for the dental health care worker. · Identify strategies that can prevent occupational exposures to blood and body fluids, ALL without being put to sleep! . P3 The Art of Clinical Photography: A Picture is Worth a Thousand Words
Shannon L. Pace, CDA and Sean Chappell, AA
8:30 AM – 12:30 PM Dentist Fee: $95.00
CE Hrs.: 4.0 All Others Fee: $95.00
AGD CODE: 780 Intended Audience: All A picture is worth a thousand words is a proverb that refers to the idea that complex stories can be described with just a single still image, or that an image may be more influential than a substantial amount of text. Clinical Digital Photography is probably the most important tool for communication in the dental office. Digital photography allows the dental team to educate the patient without having to hold a mirror and try to explain what is being changed or enhanced. Digital photography can be fun and exciting. Everything from patient education to laboratory communication can be expedited with the click of a button. Excellent photography will elevate patient’s records to an entirely new level. Want help with your own camera? Bring it. Objectives: · Selecting a camera that’s right for you · Parts of the camera · Retractors and Mirrors for easy placement · Basics of positioning and framing of the subject · Image capture, transfer, storage, & resizing · Using digital images for enhanced laboratory communication BIOGRAPHICAL INFORMATION – Sean Chappell, AA ¨ Director of Education for PhotoMed International ¨ 24 years Experience in Photographic Industry ¨ Extensive, Diversified Photographic Knowledge ¨ Work Relationships with Top Continuing Education Institutions Include: The Dawson Center, Pankey Institute, The Scottsdale Center for CE, UCLA, USC and Loma Linda University P4 CPR Renewal for healthcare providers
Robert “Critter” Teague, EMT and Deborah J. Baccus, EMT, IC
8:30 AM – 12:00 Noon Dentist Fee: $65.00
CE HRS: 3.5 All Others Fee: $65.00
AGD CODE: 142 Intended Audience: All The course is designed to teach the skills of adult, child and infant CPR and relief of foreign body airway obstruction to participants who provide healthcare in a wide variety of settings. THIS COURSE IS A REPEAT OF P1 ON FRIDAY NOVEMBER 20TH. THIS COURSE INCLUDES: · Ventilation with a bag valve mask and oxygen · Use of an automated external defibrillatory (AED) · Relief of foreign body airway obstruction · One rescuer CPR/AED · Two rescuer CPR/AED · Both a skills test and a written test NOTE: 1)CPR Books are available for an additional $15. Please see registration form to order. It has been noted that those who purchase and study a CPR book prior to the course will finish the course with less stress and time involved! 2) Meets NC CPR requirements, but not NC Clinical CE requirements.
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